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| 24/7/365 Disaster Recovery, Delivery on Demand: |
Having a Disaster Recovery Plan is a fundamental responsibility of every organization. Often times the physical tape and media specific requirements are overlooked. To help support that void we offer Delivery upon Demand, a service committed to fulfilling the media support needs under an emergency exercise. |
Once registered, you’re supplied a series of phone numbers and passwords that assure a prompt contact to commence the delivery process. This program was designed to minimize downtime and enhance your existing Disaster Recovery Program; and for qualified applicants, our service is free of charge. |
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| Data and Media Destruction: |
Data Destruction is often referred to as "Degaussing", or erasing the data from a specific type of storage media. This process does not destroy the media itself, only the recorded data. Data Destruction, or Degaussing can be done at your site, or at an ON-LINE Service Center. If completed at your location, ON-LINE will provide all equipment and labor to complete the Data Destruction process.
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Media Destruction destroys the physical media itself. Typically, the EPA (Environmental Protection Agency) frowns on simply "throwing tapes away" since they are not a biodegradable and may contain low-level hazardous materials. This action would also raise certain security questions in many of today's corporate auditor's minds. Therefore, ON-LINE offers a Media Destruction Service whereby the media is destroyed and disposed of in an environmentally acceptable manner. We also provide a "Certificate of Media Destruction" that meets auditor requirements.
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| Data Center Cleaning: |
Our specialized computer room cleaning minimizes the threat from airborne contaminants such as dust accumulations, ferrous metals and zinc whiskers. We have successfully deployed a force of trained and motivated employees who are certified in advanced methods required in critical processing environments. Our techniques are focused to protect mainframe data centers, network operations centers, IDF switching areas, and other critical environments. |
Our staff uses HEPA-filtered vacuums, static-dissipative cleaning solutions, and decontamination methods designed specifically for the data center environment. |
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| Data Migration (Mainframe and Midrange): |
Data Migration is the process of moving static, pre-existing or long-term retention data to a newer media technology. This process may involve moving information from 3480/90, 3590E, DLT or LTO cartridges to a combination of IP SANS or larger capacity media technologies such as LTO Gen 2&3, SDLT 2, and 3592. |
The process and issues are largely dictated by the platforms and applications involved. Whether it's a one-time job with just a few tapes or an entire technology migration to a different media format. We're prepared and ready to meet your demands. |
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| Data Recovery from Drive or Media: |
Tape data recovery is the successful retrieval and copying of data from a tape cartridge that has been damaged due to any of the following: Heat and Smoke Damage Water Damage - Sprinkler System or Flooded Damage Resulting from Dropping the Cartridge Data Residing after an EOF Mark (Overwritten)Damage as a Result of Aging (Past Warranty)Damage Resulting from Exposure to Extreme Temperatures or Humidity Internal Cartridge Mechanism Failing Permanent Errors Residing Mid File |
As in all data recovery operations, recovering data from tapes is very specialized. There are primarily two recovery types - Physical and Logical.
Physical Data Recovery is necessary when there is a physical problem with the media or plastics, which prevents the data from being read normally. This type of recovery may include dealing with issues such as deteriorating magnetic coatings, cracked or broken reels/cartridge shells, creased tape edges, twisted or folded tape, stretched or broken tape, etc. This recovery type also includes capturing the data from media that has mistakenly subjected to adverse conditions such as water, mud, or other debris. While these physical issues are often difficult to handle, recovery of these types can usually be achieved in the high 98+% range.
Logical Data Recovery is typically the most difficult, and consequently, the most expensive. Recovering files logically includes recovering the data portion of a tape that was successfully recorded, but for some unknown reason cannot be read. The recovery of files from this type of problem often requires multiple passes using proprietary software that restores the file to the HDD. If hard errors occur, "dummy blocks" are written in their place, the file fragments are pieced back together and the logically re-created file written to the appropriate output tape.
Other forms of Logical Data Recovery include tapes that were written with misaligned heads, and tapes that contain critical data and were re-initialized by mistake. All of these problems can be recovered, or at least partially recovered using internally developed proprietary software and processes.
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| Electronics Removal and Recycle: |
ON-LINE and its' affiliate Envirocon, Inc, offer corporate customers, secure destruction and/or recycle of outdated electronic equipment such as: servers, printers, fax machines, hard drives and CRT monitors.
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We are bonded and insured using DOT licensed and registered transporters that provide safe and secure transportation to our recycle centers. We degausse all hard drives assuring complete destruction of data, and upon completion, a certificate of destruction is provided to satisfy legal and security requirements relative to "cradle to grave" responsibility. |
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| Labeling and Initializing: |
Save time and money by ordering your tapes pre-labeled and pre-initialized. ON-LINE offers these services for a fraction of what it would cost for your staff to perform these monotonous duties. |
To complement our services, we offer a complete selection of media labels to meet any media and drive requirement. If your media requires pre-initialization, we can pre-initialize your media specific to the number of tracks and header format. |
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| Library Moves and Mergers: |
With the current business trend towards mergers and acquisitions, data center managers are often faced with moving and merging their tape libraries. |
Since 1987 ON-LINE has been helping managers orchestrate and plan their moves and mergers. From packing and transporting the physical tape and existing racking systems, to unpacking, slotting and re-assembly of your old or racks, ON-LINE can get done right, within budget, and on time. |
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| Media, Data and Format Conversion: |
Media Conversion is defined as a duplicate copy of data from one piece of media to another. The types of input or output media are irrelevant, as this is a straight bit for bit copy procedure.
Data Conversion is defined as the changing of the data structure to accommodate new or different needs for the data. Examples of this could include converting from EBCDIC to ASCII, Unpacking compressed fields, or restructuring the fields in a database.
Format Conversion is defined as the transfer of data between logical formats, to enable the reading of data on one platform having been written on another. An example of this may be reading a tape on an NT platform having being written as a UNIX TAR file.
Magneto-Optical Conversion is defined as restoring and converting images from optical platters to a required image format on another media such as a CD or DVD. An example would be converting scanned images that are archived on AS/400 platforms in MO:DCA type format to and image such as a TIFF or JPEG.
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| OFF-SITE Storage by DOCUSAFE: |
Securely storing and managing your off-site records and data is the most important function of a business continuity plan. Finding one that can offer security in a state-of-the-art, 110,000 square foot facility without "surrender" or "hostage fees", with comprehensive security including intrusion alarmed doors and gates, interior and exterior cameras for 24 hour monitoring, fire suppression using an ESFR system, (Early Suppression, Fast Response) and a host of additional benefits, can be an daunting task.
We've partnered with DOCUSAFE to offer the most comprehensive Off Site Storage solution available today. DocuSafe's four FIRELOCK Vaults offer clients a dramatic breakthrough in fireproof media storage and environmental protection of all types of heat-sensitive vital records and media. These fully temperature and humidity controlled FIRELOCK Vaults safeguard electronic media against all major threats - fire, water vapor, temperature extremes, magnetic degradation, dust, bacteria or fungal growth, and intentional destruction or alteration.
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State-of-the-art and fully computerized. Our wholly integrated system is driven by bar-code technology and operates in a familiar, secure, Windows® based environment.
When you choose ON-LINE and DocuSafe to manage your records, you are going to save money! You will convert your on-site storage space to more profitable use, minimize costs, and reduce file-tracking errors. |
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| Paper Destruction and Recycling: |
For flawed check processing or high security production runs, we offer documented data destruction and shredding services. We understand your increasing security and liability concerns and now offer videotaped shredding services. |
If necessary you can accompany the shipment and be witness to the actual destruction process from start to finish. We routinely perform this process for industries such as banking, legal, insurance and lottery to name a few. |
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Need assistance?
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Our
team can help with your unique business and space configuration
needs. Your options are unlimited; our product knowledge unmatched.
Call: 800.923.9988 |

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